Terms and Conditions – VIVASONALI STORE

Effective Date: February 25, 2025

Welcome to VIVASONALI STORE. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before making any purchases, browsing, or using our services.

1. General Terms

  • VIVASONALI STORE is an online store selling high-quality home decor products. By using our website, you confirm that you are 18 years of age or older or have the consent of a parent or guardian.
  • We reserve the right to modify, update, or discontinue any aspect of our website or services at any time, without prior notice.
  • These Terms and Conditions apply to all users, visitors, and customers accessing VIVASONALI STORE.

2. Product Information

  • We make every effort to provide accurate and up-to-date product descriptions, images, and pricing on VIVASONALI STORE. However, we do not guarantee that all information is complete, error-free, or current.
  • In case of a product description error or incorrect pricing, we reserve the right to cancel or correct the order, and we will notify you of any changes.

3. Orders & Acceptance

  • Order Confirmation: After placing an order, you will receive an order confirmation email acknowledging the receipt of your order.
  • Order Acceptance: Your order is not considered accepted until it is processed and shipped. We reserve the right to cancel any order if there is an issue with payment, product availability, or suspected fraud.
  • Cancellation: You may cancel an order within 1 hour of placement. After this period, your order will be processed and cannot be canceled.

4. Pricing & Payment

  • Prices: All prices listed on VIVASONALI STORE are in USD unless stated otherwise. Prices are subject to change without notice.
  • Taxes: Sales tax will be applied based on your shipping address and local tax laws.
  • Payment Methods: We accept major credit and debit cards, PayPal, Apple Pay, and Google Pay. Payments are processed securely.

5. Shipping & Delivery

  • Shipping Fees: Shipping costs are calculated at checkout based on the destination and chosen shipping method.
  • Delivery Times: Estimated delivery times vary by location and shipping method. For more details, refer to our Shipping Policy.
  • Shipping Delays: While we strive to meet estimated delivery times, VIVASONALI STORE is not responsible for delays caused by third-party couriers, weather, or customs issues.

6. Returns & Exchanges

  • Please refer to our Return and Exchange Policy for full details on how to return or exchange your items.
  • Returns are accepted within 30 days of receiving your order, provided items are unused, in original condition, and in their original packaging.
  • Sale items, customized products, and gift cards are not eligible for return or exchange.

7. Customer Service

Our customer service team is here to assist you with any inquiries or issues regarding your order. Please contact us:

📍 Address: 28717 Forest Meadow Pl, Castaic, California, United States
📞 Phone: (661) 775-5672
📩 Email: info@vivasonali.com
🌐 Website: https://vivasonali.com

8. Intellectual Property

  • All content on VIVASONALI STORE, including images, logos, product descriptions, and website text, is protected by copyright and intellectual property laws.
  • You are granted a limited, non-transferable license to use the website for personal, non-commercial purposes only. Unauthorized reproduction or distribution of our content is prohibited.

9. Limitation of Liability

  • VIVASONALI STORE is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
  • We are not responsible for any delays, damage, or defects caused by third-party couriers or external factors like weather or customs delays.

10. Privacy & Security

  • Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
  • By using VIVASONALI STORE, you consent to the collection and use of your personal data in accordance with our Privacy Policy.

11. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from these terms will be resolved under the jurisdiction of the courts located in California.

12. Changes to Terms and Conditions

We reserve the right to update, modify, or change these Terms and Conditions at any time. All changes will be posted on this page, and the updated version will show the most recent “Effective Date.” We recommend reviewing this page periodically for updates.

By placing an order with VIVASONALI STORE, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing VIVASONALI STORE for your home decor needs!