Privacy Policy – VIVASONALI STORE

Effective Date: February 25, 2025

At VIVASONALI STORE, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information when you interact with VIVASONALI STORE:

  • Personal Information: When you create an account, make a purchase, or contact us, we collect personal details, including your name, email address, phone number, billing and shipping addresses, and payment information.
  • Order Information: We collect information related to your orders, such as products purchased, transaction history, and delivery preferences.
  • Device and Browsing Data: We collect data such as your IP address, browser type, device information, and browsing behavior to improve website functionality and user experience.
  • Communication Data: Any messages or inquiries you send to our customer support team.

2. How We Use Your Information

We use your information in the following ways:

  • Order Fulfillment: To process and complete your orders, arrange shipping, and provide customer support.
  • Customer Service: To respond to your questions, assist with returns or exchanges, and handle other requests.
  • Marketing: With your consent, we may send you promotional emails, newsletters, and special offers. You can opt out of these communications at any time.
  • Website Improvement: To enhance website functionality, improve user experience, and personalize content based on your browsing behavior.
  • Security: To prevent fraud and ensure the security of your transactions and personal information.

3. Sharing Your Information

VIVASONALI STORE will never sell or rent your personal information to third parties. However, we may share your data with trusted service providers for the following purposes:

  • Service Providers: To fulfill orders, process payments, and provide other essential services, such as shipping and email marketing.
  • Legal Compliance: We may disclose your information if required by law, to comply with legal processes, or to protect our rights and property.
  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring company.

All third-party service providers are required to comply with strict privacy standards and protect your data.

4. Data Security

We implement a variety of security measures, including SSL encryption technology, to ensure that your personal and payment information is transmitted securely. While we take reasonable precautions to protect your data, please note that no online transaction can be completely secure. We cannot guarantee the absolute security of your data, but we make every effort to protect it.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on VIVASONALI STORE. Cookies help us:

  • Remember your preferences and personalize your shopping experience.
  • Analyze website traffic and enhance functionality.
  • Offer targeted promotions and advertisements.

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can update or correct any inaccurate or outdated information.
  • Deletion: You can request the deletion of your personal data, subject to legal obligations and business requirements.
  • Opt-out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails.

To exercise these rights, please contact us at info@vivasonali.com.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Once it is no longer needed, we will securely delete or anonymize it.

8. International Data Transfers

If you are located outside the United States, please note that your data may be transferred to and processed in the United States. By using VIVASONALI STORE, you consent to the transfer of your personal data to countries that may have different data protection laws.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or technology. Any changes will be posted on this page, and the updated version will include an updated “Effective Date.” We encourage you to check this page periodically for updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

📍 Address: 28717 Forest Meadow Pl, Castaic, California, United States
📞 Phone: (661) 775-5672
📩 Email: info@vivasonali.com
🌐 Website: https://vivasonali.com

Thank you for trusting VIVASONALI STORE with your personal information. We are dedicated to providing a safe and secure shopping experience while respecting your privacy.